JumataMade

FAQs

Where are JumataMade dolls and other toys made?

Each doll is lovingly designed and created by hand in my home studio in Lithuania (Europe) 

What are JumataMade Dolls made from?

Their bodies are made from high quality linen (OEKO-TEX certified product (no harmful chemicals used in production). They are stuffed with 100% premium non-allergenic poly fiber fill. Hair is a mix of merino wool and alpaca yarns. I strive to always use high quality materials.. 

Can JumataMade dolls be played with?

Due to their handcrafted nature and small parts, JumataMade dolls are recommended for gentle, supervised play. Because of their small parts such as hair, they are not suitable for children under the age of 3. Before this age they make a beautiful decoration. 

Can I wash my JumataMade toy?

Dolls should be handled with care. Avoid rough play. Spot clean as needed with a washcloth. JumataMade dolls should not be washed, but can be spot cleaned with a soft damp cloth using warm water. I recommend displaying the dolls out of direct sunlight as this can lead to fabrics fading over time. 

Soft toys can be washed in a washing machine on the wool program, but it is MUCH BETTER if it is HAND WASHED, with mild soap, in warm water. A towel can be used to squeeze the water out, it should be dried on wind and sun, never on a heater.

Do you accept custom bespoke orders?

Yes! If you would like a custom order, please contact me at jumatamade@gmail.com to discuss your needs. All custom orders are priced according to the work involved. Lead time is approx. 4 weeks, however this can change depending on the work involved and the current work schedule.

How do we contact you?
For general inquires jumatamade@gmail.com

What currency is used to quote prices on the website?
All prices are quoted in Euro (EUR).
Am I able to track my order?
Yes! Once we package your order and a shipping label is created, PayPal will automatically send you a tracking number for your package via email. (sometimes it ends up in the spam folder) In the event that you do not receive an email from PayPal or us by the end of 6 weeks from your purchase date, please email us and provide your order number

Do you ship internationally?
Yes.

DO YOU SELL WHOLESALE?
Yes! Please contact jumatamade@gmail.com for wholesale inquiries.

CAN I INCLUDE A GIFT NOTE?
Yes, absolutely! Please contact us jumatamade@gmail.com to make arrangements.

For updates, please visit our Instagram page @jumatamade

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